Frequently Asked Questions

Frequently asked questions - castillo remodelzone
Another successful Kitchen Renovation by Castillo RemodelZone

Frequently Asked Questions

Below are some of the Frequently Asked Questions we receive from prospective clients. Please Contact Us if you have any additional questions.

How long have you been in business?
We have been in business since 2008.

What areas do you service?
We are based in Melbourne Florida and serve all of Brevard County including West Melbourne, Palm Bay, Cocoa, Cocoa Beach, Titusville, Rockledge, Indialantic, Satellite Beach, Merritt Island, Viera, and more.

What type of project do you specialize in?
We Specialize in Full Renovations, Window and door replacements, Flooring and Bathroom Remodeling.

How do you ensure that projects are completed on time and budget?
To ensure timely and cost-effective project completion, we employ a meticulous approach. Our estimates are carefully crafted, considering factors such as the required timeframe, efficient allocation of labor, diligent work supervision, utilization of high-quality materials, and the exceptional performance of our skilled employees. By prioritizing these elements, we strive to deliver projects that meet deadlines and stay within budget, providing our clients with peace of mind and successful outcomes.

Do you provide design services?
Yes, we do provide design services.

How do you handle the permitting process?
We understand the importance of the permitting process and handle it with expertise and efficiency. We are a state-licensed general contracting firm with partners in all specialty trades like Plumbing, Electrical, HVAC, and Roofing. Our team is well-versed in the local regulations and building codes, ensuring compliance throughout the permitting process. We take care of gathering the necessary documents, submitting applications, and communicating with the relevant authorities on your behalf. Our goal is to streamline the permitting process, saving you time and effort while ensuring that all necessary permits are obtained promptly and accurately. You can rely on us to navigate the complexities of the permitting process, allowing your project to proceed smoothly.

How do you handle changes or revisions during the project?
Usually, we contact the client with ideas and find the best way to proceed with the project.

How do you handle the final walk-through and ensure customer satisfaction?
After the project is completed, we prioritize the final walk-through to ensure customer satisfaction. During this stage, we carefully review the project with the client, addressing any concerns or areas that require attention. If there are any issues that need fixing or adjustments to be made, we promptly address them to ensure that the client is completely happy with our work. Our ultimate goal is to exceed customer expectations and provide a finished result that meets their vision and requirements. We strive to achieve the utmost customer satisfaction through open communication, attention to detail, and a commitment to resolving any outstanding matters to the client’s complete satisfaction.

 

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